As a practice, we don't maintain standard business hours. This is because our providers and team members work based off their local time zones and their client schedules, which allows us to connect with more people in more places at more times.  We try to let them make own their own schedules because life gets complicated for us too. The catch with this is it makes it harder to actually talk to someone on the phone like right now.  

In general, our providers and team members are available during the day from Monday to Friday. The practice itself is closed on the weekends, major holidays, and (team member dependent) school breaks. 

If you're an existing client, the best way to contact us is via the Client Portal's secure messaging. It's fully HIPAA compliant and your provider has direct access to your messages. 

If you don't have access to the portal, we can be reached by phone, email, or even fax. For a few reasons, largely centered around privacy concerns, our practice and providers do not accept or respond to text messages. 

• Phone: 833-775-6701

• Email: info@frontlineconnections.com

• Fax: 818-851-75811  

We do not provide emergency mental health services! If you are experiencing a mental health emergenccy, please call 911, 988, or go to your nearest emergency medical facility!